Who should I contact if I have a transaction problem?

For any transaction issue, contact 399dt's 24/7 live chat support or email us at support@399dt.lat. Assistance is available in both Bengali and English.

💳 Instant Transactions

399dt Wallet — Secure & Fast Deposits and Withdrawals with bKash, Nagad, Rocket & Upay

Deposit from just ৳100 and receive your withdrawal within 30 minutes to 3 hours — through Bangladesh's most familiar mobile payment methods, completely secure and hassle-free.

Payment Methods — Four Trusted Mobile Wallets

399dt is directly connected to Bangladesh's most popular mobile banking services for depositing and withdrawing funds. From Dhaka to Chittagong — wherever you are, complete your transaction instantly via smartphone.

bKash

Bangladesh's most familiar mobile wallet. Deposit at 399dt with bKash in just a few seconds.

Min ৳100 Instant

Nagad

Nagad, the postal department's digital service — recharge your gaming wallet with fast transfers at low fees.

Min ৳100 Fast Processing

Rocket

Rocket users from Dutch-Bangla Bank can also send money to the 399dt wallet with ease.

Min ৳100 DBBL Connected

Upay

Add funds to your 399dt account instantly through Upay via a secure, encrypted connection.

Min ৳100 SSL Encrypted

Deposit & Withdrawal Limits & Timings

The table below gives you a quick overview of 399dt Wallet's deposit and withdrawal limits and expected processing times.

Method	Minimum Deposit	Minimum Withdrawal	Withdrawal Time
bKash	৳100	৳1,000	30 minutes – 3 hours
Nagad	৳100	৳1,000	30 minutes – 3 hours
Rocket	৳100	৳1,000	30 minutes – 3 hours
Upay	৳100	৳1,000	30 minutes – 3 hours

The entire process is completed in just a few taps on your phone — no complications.

How to Deposit — Step by Step

Making your first deposit at 399dt is straightforward. Follow the steps below and your wallet will be topped up within just a few minutes.

Log in to your account

Go to the Wallet Section

From the dashboard, click on the "Wallet" or "Deposit" option.

Choose a Payment Method

Select your preferred mobile wallet — bKash, Nagad, Rocket, or Upay.

Enter the Amount

Type in the amount you wish to deposit, starting from a minimum of ৳100.

Confirm the Payment

Approve the payment in your mobile wallet app. Your 399dt gaming balance will update right away.

21+ For users aged 21 and above only

Withdrawal Rules & Process

Sending your winnings to your mobile wallet at 399dt is straightforward. The full withdrawal process is explained below.

Minimum Withdrawal

The minimum amount for each withdrawal is ৳1,000. Requests below this amount will not be processed.

Processing Time

Withdrawal requests are usually completed within 30 minutes to 3 hours. During peak hours, it may take a little longer.

Secure Verification

Every withdrawal is processed with SSL encryption and fair play assurance. Your information and funds are fully protected.

Sent to Your Registered Number

Withdrawal funds are sent directly to the mobile wallet number registered to your account. Sending to a third-party number is not possible.

Support Always Available

If you experience any issue with a withdrawal, contact us via 24/7 live chat or at [email protected] — support is available in Bengali and English.

Transaction History

All your deposit and withdrawal history is stored in the Wallet section — you can view it at any time.

First Deposit 120% Bonus — 399dt's Special Welcome Offer

399dt offers an attractive welcome bonus on your first deposit into a new account. Claim it with your very first deposit from the Wallet.

120% Welcome Bonus

Up to ৳15,000

Get a 120% bonus on your first deposit, up to a maximum of ৳15,000. Example: deposit ৳1,000 and receive a ৳1,200 bonus, making your total balance ৳2,200. Or deposit ৳26,000 and receive a ৳15,000 bonus, for a total of ৳41,000.

Wagering Requirement: You must wager 20x the bonus amount. Example: ৳1,200 bonus × 20 = ৳24,000 in bets before your bonus winnings can be withdrawn.

Wagering applies only to the bonus amount — not to your deposited funds.

Security & Trustworthiness

Every transaction on the 399dt Wallet is protected by modern security technology. Your funds and personal information are completely safe with us.

SSL Encryption

All data transfers are secured with 256-bit SSL encryption — out of reach of hackers.

Fair Play Assured

Every transaction is handled fairly and transparently — no hidden charges.

24/7 Support

Get support in Bengali and English at any time via live chat or at [email protected].

Transparent Transaction Policy

All rules for deposits, withdrawals, and bonuses are clearly stated — no confusion.

Frequently Asked Questions — Wallet

Find answers to common questions about the wallet and payments below.

The minimum deposit at 399dt is ৳100. This limit applies to all four payment methods: bKash, Nagad, Rocket, and Upay. Starting from just ৳100, you can take advantage of the welcome bonus.

Withdrawal requests are usually completed within 30 minutes to 3 hours. During peak hours, it may take a little longer. If you have any issues, contact us via live chat or at [email protected].

The minimum withdrawal amount at 399dt is ৳1,000. Requests below this amount will not be accepted. Before withdrawing, make sure your account balance is above this limit.

399dt currently supports four mobile wallets: bKash, Nagad, Rocket, and Upay. Both deposits and withdrawals are available through each method.

The welcome bonus has a 20x wagering requirement — applied only to the bonus amount, not your deposited funds. Example: if you deposit ৳1,000, you receive a ৳1,200 bonus. After placing ৳1,200 × 20 = ৳24,000 in bets, your bonus winnings become withdrawable.

Rocket is the mobile wallet service of Dutch-Bangla Bank. Dutch-Bangla Bank customers can easily use Rocket to deposit and withdraw at 399dt.

For any transaction issue, contact 399dt's 24/7 live chat support or email us at [email protected]. Assistance is available in both Bengali and English.